Pen Repair

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Notes on data protection:
It is of utmost importance to Pelikan to protect the personal information of customers and of interested parties. Therefore, we assure you that your personal information will be treated confidentially, and it will only be used to process your request. It will not be forwarded to third parties. For more information, please read our data privacy statement.
Contact
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As part of our commitment to our valued North American customers, Chartpak Inc. offers a pen repair service. For Pelikan pens purchased in North America, in the unlikely event that you encounter a problem and need assistance, you may send an e-mail from this page to Abigail Weeks in our Pen Repair Department.

Please note that only questions relating to pen repair can be answered at this address.

For questions regarding our products please contact our consumer service directly.